Last updated: August 2026

At Andean Luxury Experiences, certain travel arrangements require advance payments in order to secure availability and confirm services with hotels, transportation providers, railway companies, airlines, entrance ticket providers, guides, and other tourism partners.

This Early Payment Policy explains how advance payments and deposits are handled when booking travel services with us.

1. Advance Payment Requirements

Depending on the itinerary and services requested, an advance payment may be required before a reservation can be confirmed.

The amount required will depend on factors such as:

• Travel dates.

• Number of travelers.

• Type of itinerary.

• Hotel category.

• Transportation services.

• Train or airline tickets.

• Entrance tickets and permits.

• Private or specialized services.

• Policies established by third-party suppliers.

The applicable advance payment amount will be communicated to the traveler before payment is requested.

2. Purpose of the Advance Payment

Advance payments may be used to secure and confirm services included in the travel itinerary, such as:

• Hotel reservations.

• Machu Picchu entrance tickets.

• Inca Trail permits.

• Train tickets.

• Domestic flights.

• Private transportation.

• Guides.

• Excursions and activities.

• Special experiences.

• Other prepaid tourism services.

Because many of these services require immediate or advance payment to third-party suppliers, some payments may become non-refundable once a reservation has been confirmed.

3. Booking Confirmation

A reservation will only be considered confirmed once:

• The required traveler information has been received.

• The applicable advance payment has been successfully received.

• The requested services have been confirmed by the corresponding suppliers.

Sending an inquiry, quotation request, or itinerary proposal does not guarantee availability.

Availability may change until the required payment has been completed and the reservation has been formally confirmed.

4. Amount of the Advance Payment

The advance payment percentage or fixed amount may vary depending on the itinerary.

Andean Luxury Experiences will clearly indicate the required amount in the corresponding quotation, travel proposal, invoice, or booking confirmation.

In some cases, full payment may be required in advance for specific services.

5. Non-Refundable Services

Certain services may be non-refundable once purchased or confirmed.

These may include:

• Entrance tickets.

• Inca Trail permits.

• Train tickets.

• Airline tickets.

• Certain hotel reservations.

• Special events.

• Private services.

• Promotional or restricted fares.

• Other services subject to supplier-specific conditions.

Before confirming the booking, travelers will be informed whenever significant non-refundable conditions apply.

6. Remaining Balance

If the advance payment does not cover the full cost of the reservation, the remaining balance must be paid according to the payment schedule established in the travel proposal or booking confirmation.

Failure to pay the outstanding balance by the established deadline may result in:

• Cancellation of the reservation.

• Loss of previously secured services.

• Supplier penalties.

• Loss of part or all of the advance payment where applicable.

Travelers are responsible for respecting the payment deadlines communicated by Andean Luxury Experiences.

7. Early Full Payment

Travelers may choose to pay the full cost of their itinerary before the scheduled balance due date.

Early full payment does not automatically modify the cancellation or refund conditions applicable to the reservation.

Any non-refundable services already purchased or confirmed will remain subject to their corresponding cancellation conditions.

8. Payment Methods

Available payment methods will be communicated during the booking process and may include:

• Bank transfer.

• Online payment platforms.

• Credit or debit card.

• International payment services.

• Other authorized payment methods offered by Andean Luxury Experiences.

The availability of each payment method may vary depending on the traveler’s country and the amount being paid.

9. Transaction and Processing Fees

Bank charges, credit card processing fees, international transfer fees, currency conversion fees, payment gateway fees, or other financial charges may apply.

Unless otherwise specified in writing, these additional charges are the responsibility of the traveler.

The traveler should ensure that the full amount requested by Andean Luxury Experiences is received.

10. Currency

Unless otherwise indicated in the travel proposal, prices and payments may be expressed in US Dollars (USD).

If payment is made in another currency, conversion rates and additional fees may be determined by the traveler’s bank, card issuer, or payment provider.

Andean Luxury Experiences is not responsible for exchange rate differences or fees charged by financial institutions.

11. Payment Verification

A payment will be considered completed once the funds have been successfully received and verified.

Travelers may be requested to provide proof of payment for bank transfers or other payment methods where confirmation is not immediate.

Booking confirmation may remain pending until the payment has been verified.

12. Changes After Advance Payment

If a traveler requests changes after the advance payment has been made, additional charges may apply.

Changes may affect:

• Hotels.

• Travel dates.

• Number of travelers.

• Transportation.

• Tickets.

• Flights.

• Activities.

• Other itinerary components.

All modifications are subject to availability and the policies of the respective suppliers.

If a service has already been purchased or issued and cannot be modified, the traveler may be required to purchase a new service.

13. Cancellation After Advance Payment

If a traveler cancels after making an advance payment, the applicable refund will depend on:

• The date the cancellation request is received.

• Services already confirmed or purchased.

• Supplier cancellation policies.

• Non-refundable tickets or permits.

• Administrative or operational costs already incurred.

Advance payments should therefore not automatically be considered refundable.

Cancellation requests must be submitted in writing and will be evaluated according to our Cancellation & Refund Policy.

14. Failure to Complete Payment

If the traveler does not complete the required payments by the established deadlines, Andean Luxury Experiences may cancel unpaid services.

Where suppliers have already received non-refundable payments, these amounts may not be recoverable.

Any refund that may apply will be calculated after deducting non-refundable expenses, supplier penalties, and other applicable costs.

15. Force Majeure

Payments related to reservations affected by extraordinary circumstances beyond the reasonable control of Andean Luxury Experiences may be subject to the policies imposed by the corresponding service providers.

These circumstances may include:

• Natural disasters.

• Political disturbances.

• Strikes.

• Government restrictions.

• Closure of tourist attractions.

• Flight or transportation disruptions.

• Epidemics or public health emergencies.

• Other events of force majeure.

When possible, Andean Luxury Experiences will assist travelers in exploring alternatives such as rescheduling, travel credits, or supplier-authorized refunds.

16. Acceptance of This Policy

By making an advance payment to Andean Luxury Experiences, the traveler acknowledges that they have reviewed and accepted:

• The applicable payment schedule.

• The conditions associated with the reservation.

• Any non-refundable services communicated prior to payment.

• These Early Payment Policy terms.

• Our Terms & Conditions.

• Our Cancellation & Refund Policy.

17. Contact Us

For questions regarding advance payments, balances, or booking payment requirements, please contact:

Andean Luxury Experiences
Website: andeanexperiences.com
Email: [email protected]
Phone / WhatsApp: +51 984 550 165