Last updated: August 2026

At Andean Luxury Experiences, we respect the privacy of our travelers, clients, and website visitors. Protecting personal information is an important part of the trust our guests place in us when planning and experiencing their journey.

This Personal Data Protection Policy explains how we collect, use, store, and protect personal information provided through our website, reservation forms, email, telephone, WhatsApp, and other communication channels.

1. Who We Are

Andean Luxury Experiences is a tour operator specializing in tailor-made luxury travel experiences in Peru and Bolivia.

Our services include personalized itineraries, private tours, accommodation, transportation, guides, train services, excursions, trekking experiences, and other travel-related services.

For questions regarding this Privacy Policy or the processing of your personal information, you may contact us through our official communication channels.

Website: andeanexperiences.com
Phone: +51 976 302 170
Email: [OFFICIAL COMPANY EMAIL]

2. Personal Information We Collect

Depending on your inquiry, travel request, or reservation, we may collect information including:

• Full name.

• Email address.

• Telephone or mobile number.

• Country of residence.

• Nationality.

• Passport nationality.

• Passport or identification document information when required for reservations.

• Date of birth when required by service providers.

• Travel dates.

• Flight information.

• Hotel information.

• Travel preferences.

• Requested destinations and activities.

• Number and composition of travelers.

• Special requests related to your trip.

• Information voluntarily provided through our contact or booking forms.

Certain travel services may require additional information to issue tickets, entrance permits, train reservations, hotel bookings, domestic flights, or other services included in your itinerary.

3. How We Use Your Information

Personal information collected by Andean Luxury Experiences may be used to:

• Respond to travel inquiries.

• Prepare personalized travel proposals.

• Design tailor-made itineraries.

• Process and confirm reservations.

• Coordinate hotels, transportation, tours, guides, trains, flights, and other travel services.

• Communicate with travelers before, during, and after their journey.

• Provide operational assistance during the trip.

• Process amendments, cancellations, or rescheduling requests.

• Coordinate special travel requirements.

• Manage administrative and accounting processes related to reservations.

• Comply with applicable legal or regulatory obligations.

• Improve the quality of our services and customer experience.

Where appropriate and with the user’s consent, we may also use contact information to provide information about new travel experiences, destinations, promotions, or other services offered by Andean Luxury Experiences.

4. Information Required for Travel Reservations

Certain travel services require passenger information in order to confirm reservations.

Depending on the service, this information may include:

• Full name exactly as shown on the passport.

• Passport number.

• Passport nationality.

• Date of birth.

• Gender when required by the service provider.

• Flight information.

• Arrival and departure details.

• Other information required by hotels, airlines, railway companies, governmental authorities, archaeological sites, or tourism operators.

Travelers are responsible for ensuring that the information provided is accurate and up to date.

Andean Luxury Experiences cannot be held responsible for additional costs, denied services, or reservation problems resulting from inaccurate information supplied by the traveler.

5. Sharing Information With Travel Providers

In order to organize and operate your trip, we may need to share certain personal information with trusted third-party service providers.

These may include:

• Hotels and lodges.

• Airlines.

• Railway companies.

• Transportation companies.

• Tour guides.

• Local tourism operators.

• Restaurants.

• Cruise or navigation operators.

• Entrance ticket providers.

• Travel assistance providers.

• Governmental or tourism authorities when legally required.

We only provide the information reasonably necessary to arrange or deliver the corresponding travel service.

Andean Luxury Experiences does not sell or rent travelers’ personal information to third parties.

6. Payment Information

Payments may be processed through banks, payment gateways, credit card processors, or other authorized financial service providers.

When payment information is entered directly into an external payment platform, the corresponding provider is responsible for processing and protecting that financial information according to its own privacy and security policies.

Andean Luxury Experiences does not intentionally store complete credit or debit card information when payments are processed directly by an external payment provider.

7. Email, Telephone and WhatsApp Communications

When you contact Andean Luxury Experiences through email, telephone, WhatsApp, or another communication platform, we may retain the information provided in order to:

• Answer your inquiry.

• Prepare your travel proposal.

• Manage your reservation.

• Coordinate your itinerary.

• Provide assistance before or during your trip.

• Maintain an appropriate record of communications related to your booking.

8. Website Forms

Our website may include inquiry, contact, and travel planning forms.

When submitting a form, users voluntarily provide information that enables our travel specialists to understand their requirements and respond appropriately.

Information submitted through these forms will be used only for purposes reasonably related to the travel request, reservation, customer service, or other purposes described in this policy.

9. Data Security

Andean Luxury Experiences takes reasonable administrative and technical measures to protect personal information against:

• Unauthorized access.

• Loss.

• Misuse.

• Unauthorized alteration.

• Disclosure.

• Destruction.

Nevertheless, no electronic transmission or storage system can guarantee absolute security.

10. Data Retention

Personal information will be retained only for as long as reasonably necessary to:

• Process and manage travel reservations.

• Maintain appropriate customer service records.

• Fulfill contractual obligations.

• Comply with applicable accounting, administrative, and legal requirements.

When information is no longer reasonably required, it may be securely deleted or anonymized unless applicable legislation requires its continued retention.

11. Your Rights

Subject to applicable data protection legislation, travelers and website users may request:

• Access to their personal information.

• Correction of inaccurate or incomplete information.

• Updating of their personal information.

• Deletion or cancellation of information where legally applicable.

• Objection to certain types of processing.

• Withdrawal of previously granted consent where applicable.

Requests regarding personal information may be submitted through our official contact channels.

For security purposes, Andean Luxury Experiences may request reasonable verification of the applicant’s identity before processing a request.

12. Information About Children

Some family travel reservations may include children or minors.

Information concerning minors will only be collected when reasonably necessary to arrange travel services and should be provided by a parent, legal guardian, or adult responsible for the reservation.

Such information may be shared with hotels, airlines, railway companies, tourism operators, authorities, or other providers only when required for the corresponding travel service.

13. International Travel and Data Transfers

Because Andean Luxury Experiences organizes travel involving different tourism providers, certain personal information may be transferred or communicated to service providers located in Peru, Bolivia, or other countries involved in the travel arrangement.

Such information will only be shared when reasonably necessary to organize or provide the requested travel service.

14. Cookies and Analytics Technologies

Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with our website, and improve the online experience.

Depending on the technologies implemented on the website, cookies may be used for:

• Website functionality.

• Analytics.

• Performance measurement.

• User preferences.

• Marketing or advertising technologies where applicable.

Visitors may control certain cookies through their browser settings or through the cookie management options made available on our website.

15. Third-Party Websites

Our website may contain links to external websites, social networks, payment platforms, travel partners, or other third-party services.

Andean Luxury Experiences is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of external services before providing personal information.

16. Changes to This Privacy Policy

Andean Luxury Experiences may update this Personal Data Protection Policy periodically to reflect changes in our services, technologies, business practices, or applicable regulations.

The most recent version will be published on this website together with its corresponding update date.

17. Contact Us

For questions, requests, or concerns regarding this Personal Data Protection Policy or the handling of your personal information, please contact:

Andean Luxury Experiences
Website: andeanexperiences.com
Phone: +51 984 550 165
Email: [email protected]